If you need to remove Kaseya and it won’t uninstall from Add/Remove programs, try this:

First try the uninstall string

Install/Remove: Security. Security Install/Remove. The Install/Remove page installs or removes security protection for selected machine IDs. The list of machine IDs displayed depends on the Machine ID / Group ID filter and machine groups the user is authorized to see using System User Security Scopes. From the Audit Module Add/Remove page, filter by the Application column and enter the name of.

“C:Program FilesInstallShield Installation Information{48C76121-4F90-11D5-9884-0050BA85A903}Setup.exe” UNINSTALL

or

Kaseya Agent Install

“C:Program Files(x86)InstallShield Installation Information{48C76121-4F90-11D5-9884-0050BA85A903}Setup.exe” UNINSTALL

If this fails,

Kaseya Agent Procedures

1. Stop the Kaseya Agent service
2. Set the Kaseya Agent service to “disabled”
3. Delete HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/KAPFA
4. Delete HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/KaseyaAgent
5. Reboot the machine (so that we can be sure that windows knows the service is disabled)
6. Delete c:program fileskaseya
7. Delete c:program FilesInstallShield Installation Information{48C76121-4F90-11D5-9884-0050BA85A903}

When finished delete the machine entry in Virtual Administrator using the “Delete account now without uninstalling the agent” function.